What Are the Steps to Escalate a Complaint with British Airways?

To escalate a complaint with British Airways, begin by filing a detailed complaint through their online form or customer service. If you don’t receive a satisfactory response, request to escalate the issue to a higher level within their complaints department. You can also reach out to the British Airways Executive Club for additional support. If necessary, consider contacting an independent dispute resolution service or the CAA. Document every step of the process for reference. Need assistance with your complaint? Let us guide you through the escalation process.