What Should I Do to Escalate a Complaint with British Airways?

 When dealing with unresolved issues with British Airways, knowing how to escalate your complaint can make a significant difference. Here’s what you need to do to ensure your concerns are heard at higher levels.

Start by ensuring that you’ve contacted British Airways’ customer service and received a response. If you’re not satisfied with their resolution, escalate the matter by reaching out to the Executive Club or writing directly to the office of the Chief Executive. Be clear and concise in your communication, providing all necessary details such as your booking reference, dates of travel, and the nature of your complaint.